See what our customers have to say about our customer service and the services we provide!
Really great people to work with. Steven in internet sales was super helpful and easy to work with. I will buy from them again.
Our first purchase from Liberty RV and it was a great experience! We stopped by to check out a couple potential purchases and our salesman Bruce was super friendly, knowledgeful and answered all our questions. We shopped around a bit more but ended up right back at Liberty 1 week later. It was simply the best deal and the best customer service hands down! The financing department got us in and out quick and the service dept did a great job explaining all the new bells and whistles. We love our 2020 Cherokee Wolf Pack 325Pack13 and we’ll definitely buy from Liberty again!
We saw a camper that we liked at the RV show 3 years ago and loved it so we gave them a deposit and put it on order. 3 weeks later my throat cancer got worse and we let them know we were not going to be able to take delivery on the camper and we understood that we would loose our deposit. They were very understanding and let us know that when things change for us come and see them again! Then they returned all of our deposit even though they did not have to. Very honest dealership and will do business with them again. We have since bought a camper from them and had a great experience with them!!
Called from St. Joseph on a Saturday afternoon, heading for KC. Had 3 serious problems. They said they would help when I arrived at Liberty RV. Service dept. expertly resolved issues and I departed in less than 40 minutes. Well done!
I have been buying campers from Liberty RV since 2002. I have purchased 5 different campers from them; what can I say I like change :). Recently I purchased a motorhome that they also helped me with and as always it was amazing service and good advice. I have sent a lot of friends and even people I don’t know to buy campers from them. So far they have all been very pleased with their experience and continue to do business with Liberty RV through the service department, parts or sales staff. Personally speaking, my experience has always been awesome, from the service department (Kim / George / & guys), the entire sales team, Shawn in Finance, & family owners Preston & Mrs. Beverly. I’m always in there to get propane or just to shoot the bull with anybody & everybody. I’ve always been a very observant person so when I am there it seems everyone has the same experience that I have always received. There have been many occasions that I have over heard the respective departments talk about delivering purchased trailers to buyers that don’t have a way to pick them up and set them up or picking up trailers that need repairs that may be hours away. To me this shows complete professionalism. In my experience of purchasing vehicles states away, and I do a lot of that, I have never been offered this kind of service anywhere. I love everyone at Liberty RV. Keep up the great work and doing what you do best…..selling great trailers with great service!!! Billy & Kristy
We had a great experience purchasing our RV at Liberty RV. Bruce, our salesman and Shawn, the finance manager made the experience great. We were not pressured, or pushed into our decision. Once we made the decision, they made it all so very easy! If you want great prices and customer service, and no sales pressure, give them a try!!
This team is amazing from sales to service. They are patient and helpful always for us as new rv’rs. Service is excellent as to helpfulness and promptness. I can’t imagine a better place to buy and service an RV.
Can’t say enough about the folks running this business. They went above and beyond what you would expect when purchasing a camper. Steven and George took care of us as soon as we realized we needed an adapter for our hitch. If it wouldn’t have been for Shawn letting us borrow a 5th wheel hitch they had laying around we wouldn’t have been able to bring home our new 5th wheel camper. Perfect example of great people. Can’t imagine buying a camper from anyone else ever again.
This was the best experience I could have when buying and deciding for the brand / layout of an RV. I was treated incredibly valued and Martin is a great salesman. He knew everything about the units and had endless recommendations for all my questions. I could contact him at any point of the day. Extremely pleased with every step of the purchase process. I would recommend them to anyone looking for a new RV. Thank you guys for all your help!
The service department was courteous and fixed our RV in 24 hours. We were so surprised. Very reasonable charge for the repair. We’ll be back!
We were very happy with our experience at Liberty RV. We met Kyle to show us the travel trailer we were interested in. He was great. Honest, no pressure (like other places we recently visited), quick to respond to my millions of questions after we got home and thought about them. He never seemed annoyed with responding to us. He made everything so easy. Also, our walk through was great. Bryan went above and beyond. We brought our own stabilizer hitch and he put it on, measured and made sure it was perfect. We had intentions on doing it ourself but he was so nice and offered. Again, loved how honest he was and real. They all work hard to make sure you get the service and attention.
RV Liberty is a great place to get your camper from! From start to finish the process was smooth sailing and super quick as well. I never felt rushed or pressured into making the deal happen! Steven, Bruce and Shawn are who i dealt with and they went above and beyond to meet my needs and expectations! Shawn was great to work with ( the finance manager) and super personable and very humble, he does not treat you like another sale number he actually cares and will do whatever it takes to find you the best deal and financing possible!! I am extremely satisfied with this RV dealership and my experience with the sales and finance team
They were great to work with and made it as smooth as possible with all the difficulties that comes with Covid!
Can I say WOW?? WOW! My husband and I were treated with a 5-star PLUS rating! Above and beyond! We went in to just look and came home with a new RV! And can I say WOW about the staff? WOW! No pressure.
Showed us several models in exactly what I asked for. They did not show me RVs that I did not ask for. They gave me a very fair price for my trade-in, for the new RV AND they picked our trade-in up, put it next to the new one and allowed me to transfer all our contents from old to new! Then they brought the new RV back to our RV park! And all this in a matter of hours!! Kim, George and Shawn were AWESOME! I HIGHLY recommend this company! It is a locally-owned and operated company and have the best customer service. I am a business owner and know what it means to take care of your customers and I appreciate the same in return. Thank you Liberty RV! You made our new year. Oh – and the RV – a Rockwood Ultra Light. What a new home we will have to retire in! God Bless you all and keep you healthy in the new year!
Great buying experience!!! I highly recommend Liberty RV. They have the best pricing and many different layouts to choose from. For months we looked for a travel trailer and didn’t have much luck. With COVID going on it’s been hard finding the perfect fit for our family needs and if we found one that we were interested in it was either sold or not available. Steven the online sales was great in his response time and Shawn treated us like family! He was able to get us into a price range we felt comfortable with and agreed to deliver it to our campground site. We were in and out quickly and it was one of best buying experiences we’ve had. No hidden fees and the staff was extremely friendly and helpful! Thank you again, we will definitely recommend to friends and family!
Micaela & Tom Myres
Had a great buying experience. Helped us with our first RV purchase. They have a great staff that made it really easy. Great local hometown dealer. Go see Kyle walker if you are in the market to buy an RV.
Martin and Shawn were wonderful to work with. They were very knowledgeable about the RV (18rr) and financing. I appreciated them getting us such an amazing deal! We’re excited to use our new RV and very happy with Liberty RV. Definitely would recommend them to anyone.
Great experience picking up our 2021 Alpha Wolf. Shawn and Scott were very helpful and made our drive worthwhile.
Liberty RV is the place to go if you are purchasing an RV. Dealing with let down after let down they made things very easy and simple. Kyle was our salesman and he was very professional and extremely helpful. He never made empty promises or lied about any part of the process. Shawn is the finance manager and worked with us to get a great monthly payment. I would highly recommend this dealer!
My Wife and I waited a long time for our camper, due to back orders because of covid. we got a call out of nowhere on a Tuesday. By Saturday we had purchased our camper. the customer service we recieved was great. they took their time and went out of their way. To make sure they answered all of our questions and that we felt confortable when we pulled away. Thank You Libery RV…
Liberty RV was a great experience for us. Helpful, kind, and knowledgeable people. Kyle Walker was the best to work with on finding our dream camper. Thank you again for all your help!!
Great place, even better people. super accommodating to our needs and not salesy at all, but really very helpful in helping us find the rig we are looking for. special thanks to Steven, Brian, Scott and Shawn for taking such good care of us!!! we are so happy with our rig!
Leah Marie Smith
My husband and I began looking for a RV 2 months ago. We went to several RV dealers and NO WHERE did we receive the service we experienced from Liberty RV. Kyle, our salesman was very professional , knowledgeable and definitely not pushy. Shawn, finance Mgr was very thorough and non pushy as well. He spent a lot of time with us and reviewed numerous options regarding finance. Last but not least Scott from parts and service was so helpful. Preparing departure with 100% comfortability was so comforting. He even went the extra mile by spending time with us by installing additional items. So would we recommend Liberty Rv???? 100% YES!
Sherry Cockrell Stokes
Kyle was an excellent salesman. He walked me and my mother through every detail of the trailer to make sure we were comfortable. Highly recommend working with Kyle.
We just left Liberty RV with our new camper. So excited!!! Great people from the front desk to service and everyone in between. Kyle you rock!!! Thank you for taking us from camper to camper (some twice) for hours and being so patient and helpful. we found the perfect camper for us and cant wait to get out and make some great memories.
Mia JonesMia Jones
You will not find a better deal anywhere! Liberty RV has the best selection and best prices(I was even searching in other states)! Kyle was helpful, but not at all pushy. We are extremely happy with our first travel trailer purchase! If you are interested in some sort of camper, head to Liberty RV and ask for Kyle!
After visiting several other places, we couldn’t be happier with the buying process of our new toy hauler! Bruce was awesome to work with, answered all our questions and we didn’t feel pressured to buy anything. Shawn made the financing easy as can be! Highly recommend giving Liberty RV a look, when it comes to buying a camper. Thanks guys!
We bought a 5th wheel Fuzion toyhauler from them last year and our son just bought a 5th wheel Artic Wolf from them last Friday. Shawn and his crew are the best to work with. If you are looking for a great camper at a great price please go and see all the great deals they have! They get a 5 star from us!
Barb Maulden Kennington
What a great place! I’m traveling through from VA ( older Lady-alone) My camper had some issues that needed addressing- These super nice guys took great care of me. God Bless nice people like this! They got me and my Service Dogs back on the road! Patti Goettler Greyt Hearts Service Dogs
Shopping at liberty RV was the easiest and most enjoyable experience you can ask for. Kyle Walker did an amazing job finding the exact camper we were looking for. I would recommend Kyle and Liberty RV to anyone that is in the market for a new RV.